Terms of Service
Please read these terms carefully before using our services or placing an order with Shantou Johnsstarlight Technology Co., Ltd.
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Acceptance of Terms
By accessing our website, submitting an inquiry, requesting a quotation, or placing an order with Shantou Johnsstarlight Technology Co., Ltd. ("Johnsstarlight," "we," "us," or "our"), you ("the Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms apply to all business interactions, including but not limited to product inquiries, quotation requests, sample orders, production orders, and all related communications.
Important Notice
If you do not agree to these terms, please do not proceed with any order or business engagement with us.
Our Services
Johnsstarlight provides OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services for toy and related products, including but not limited to:
- Plastic beads and DIY bead kits with customized specifications and packaging
- Customized plastic toy development, prototyping, mold development, and mass production
- Silicone toy development and production
- Electronic and battery-operated toy OEM and ODM support
- Private-label packaging design and production
All services are subject to mutual agreement, confirmed specifications, and availability of production capacity.
Orders & Quotations
All quotations provided by Johnsstarlight are based on the specifications, quantities, materials, and requirements provided at the time of inquiry. Quotations are valid for the period stated in the quotation document, or thirty (30) days if no period is specified.
📌 Order Confirmation
An order is considered confirmed only after both parties have signed a formal Sales Contract or Purchase Order, and the required deposit payment has been received.
⚠️ Specification Changes
Any changes to product specifications, quantities, or packaging after order confirmation may result in revised pricing, revised delivery schedules, or additional development costs.
Minimum order quantities (MOQ) apply to all products and may vary depending on product type, customization requirements, and production arrangements. MOQ details will be specified in the quotation.
Payment Terms
Standard payment terms are as follows, unless otherwise agreed in writing:
Deposit Payment
A deposit of 30% of the total order value is required to confirm the order and commence production or mold development.
Balance Payment
The remaining balance of 70% is due prior to shipment or as otherwise specified in the Sales Contract.
Mold development fees, sample fees, and tooling costs may be invoiced separately and are typically required in advance. All payments shall be made in the currency specified in the invoice. Bank transfer charges and fees are the responsibility of the Client.
Late Payment
Johnsstarlight reserves the right to delay shipment or suspend production activities in the event of late or non-payment. We reserve the right to charge interest on overdue amounts in accordance with applicable law.
Production & Delivery
Production lead times are estimated based on product complexity, order quantity, current production capacity, and material availability. Estimated lead times will be provided in the quotation or Sales Contract and are calculated from the date of order confirmation and receipt of deposit.
Johnsstarlight will make reasonable efforts to meet the agreed delivery schedule. However, we shall not be held liable for delays caused by:
- Force majeure events, including natural disasters, pandemics, or government actions
- Delays in receiving approved artwork, samples, or design confirmations from the Client
- Material shortages or supply chain disruptions beyond our reasonable control
- Changes to order specifications requested by the Client after production has commenced
Delivery terms (Incoterms) shall be as specified in the Sales Contract. The Client is responsible for all import duties, taxes, customs clearance, and local delivery arrangements unless otherwise agreed in writing.
Quality & Inspection
Johnsstarlight maintains quality control procedures throughout the production process. All products are manufactured and inspected according to the approved specifications, samples, and applicable quality standards agreed upon prior to production.
Our quality control process may include:
Raw Material Inspection
First-Article Inspection
In-Process Inspection
Function Testing
Appearance Checking
Final Random Inspection
The Client may arrange third-party inspection at their own cost prior to shipment, provided reasonable advance notice is given. Any claims regarding product quality must be submitted in writing within fourteen (14) days of receipt of goods, accompanied by supporting photographs and documentation. Claims submitted after this period may not be accepted.
Intellectual Property
Where a Client provides designs, artwork, trademarks, logos, or other intellectual property for use in product or packaging development, the Client warrants that they hold all necessary rights, licenses, and permissions to use such intellectual property, and that its use does not infringe upon the rights of any third party.
The Client agrees to indemnify and hold Johnsstarlight harmless from any claims, losses, damages, or expenses arising from any alleged infringement of third-party intellectual property rights related to materials provided by the Client.
ODM Product Rights
For products developed by Johnsstarlight under an ODM arrangement, intellectual property rights and exclusivity terms shall be as specified in the separate ODM agreement or Sales Contract.
Molds, tooling, and equipment developed specifically for a Client's order remain the property of Johnsstarlight unless otherwise agreed in writing and paid for in full by the Client.
Confidentiality
Both parties agree to treat as confidential any proprietary information, trade secrets, product designs, pricing, business strategies, and other non-public information disclosed during the course of their business relationship.
Neither party shall disclose such confidential information to any third party without the prior written consent of the disclosing party, except as required by applicable law or regulation.
This confidentiality obligation shall remain in effect during the business relationship and for a period of three (3) years thereafter, unless a separate Non-Disclosure Agreement (NDA) with different terms has been executed by both parties.
Where a Client requires a formal NDA prior to sharing sensitive product information or designs, Johnsstarlight is willing to execute such agreements upon request.
Limitation of Liability
To the fullest extent permitted by applicable law, Johnsstarlight's total liability to the Client for any claim arising out of or in connection with any order or agreement shall not exceed the total value of the specific order to which the claim relates.
Johnsstarlight shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profit, loss of business opportunity, or reputational damage, even if advised of the possibility of such damages.
Client Responsibilities
The Client is solely responsible for ensuring that products ordered comply with all applicable laws, regulations, and safety standards in the destination market. Johnsstarlight provides compliance support and testing cooperation, but the ultimate responsibility for market compliance rests with the Client.
Governing Law & Dispute Resolution
These Terms of Service and any agreements entered into between Johnsstarlight and the Client shall be governed by and construed in accordance with the laws of the People's Republic of China.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any related agreement, the parties shall first attempt to resolve the matter through good-faith negotiation.
If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to arbitration in accordance with applicable arbitration rules. The arbitration shall be conducted in Shantou, Guangdong Province, China, unless otherwise agreed in writing by both parties.
Changes to Terms
Johnsstarlight reserves the right to update or modify these Terms of Service at any time. Updated Terms will be published on our website with a revised "Last Updated" date.
Continued use of our services or placement of new orders following any changes to these Terms constitutes acceptance of the revised Terms. We encourage Clients to review these Terms periodically.
For existing confirmed orders, the Terms in effect at the time of order confirmation shall apply unless both parties agree in writing to different terms.
Contact Us
If you have any questions about these Terms of Service, or if you wish to discuss any aspect of your order or business arrangement with us, please do not hesitate to contact our team.
Company
Shantou Johnsstarlight Technology Co., Ltd.
Location
Shantou, Guangdong Province, China
These Terms of Service were last updated on January 1, 2025. For the most current version, please visit this page regularly.
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